Instagram Feed: account connection, layout, and click behavior

1. Open the editor: /get-widget/instagram-feed
2. Connect your account or use the supported source mode for the current build.
3. Choose a layout such as grid, masonry, or carousel.
4. Set aspect ratio, spacing, and click behavior.
5. Configure header and follow CTA if you want a stronger profile presence.
6. Click Save & Get Code to publish and embed.

Instagram Feed works best when the account connection is healthy.

Before styling the widget, confirm:

• the account connection completed successfully
• the latest content has synced
• the expected posts are actually available in preview

If media is missing, solve the account or sync issue first. Styling a broken content source only hides the real problem.

The feed layout changes how “editorial” or “social” the widget feels:

• Grid: best default for most pages
• Masonry: more expressive but visually busier
• Carousel / slider: good for tighter page sections

Then use:

• Aspect ratio to control post framing
• Gap / spacing to control density
• Card radius / shadows where available
• Content count to keep the section from becoming too tall

Two settings affect how the feed behaves most for visitors:

• Click action: open on Instagram or use a lightbox-style interaction
• Header / follow CTA: decide whether the profile context should appear above the feed

If the feed is meant as social proof, keep the header visible. If it is mainly decorative, a cleaner image-forward layout may perform better.

Instagram widgets can get heavy if you try to show too much at once. Keep the section disciplined:

• don’t overload the page with too many posts above the fold
• keep captions secondary unless the text is the point
• verify mobile cropping before publishing
• use shared theme settings to match the site instead of manually tweaking every surface

The goal is a feed that feels integrated into the page, not embedded from another app.

Support is fastest when we can reproduce the issue.

Please include:

• The page URL where the widget is embedded (or the editor URL)
• The platform/builder (WordPress, Webflow, Shopify, Squarespace, etc.)
• What you expected to happen vs what you see
• A screenshot of where the snippet is pasted (or a short screen recording)

If your issue involves a social connection (Instagram/Threads/TikTok), also include:

• Which login path you used (Instagram vs Meta vs TikTok)
• A screenshot of the provider error screen (if any)
• Whether the account is Personal vs Business/Creator

Contact us here: /support.